Return & Cancellation Policy

Due to hygiene & safety concerns with regards to baby/kid’s products, Toyzone has a strict No Refunds policy across the website, but an option for replace/exchange is available only if the reason is genuine.

This also means that all the products you receive are -  

Original, Unopened and of High quality.

This is an unparalleled commitment in an eCommerce driven by returns and exchanges.

If there is any genuine case for exchanges of a product, please contact us on support@toyzone. in within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.

Damaged Products:

In the event that a product reaches damaged, please email us on support@toyzone. in within 3 working days along with images of the damaged product and we will help you out.